Delete your Crowned account
There are two ways to do this. Both delete the same thing, permanently.
In the app, which is immediate
- Open Crowned and go to the Profile tab.
- Scroll to the bottom and tap Delete account.
- Read the confirmation and tap Delete my account permanently.
Your account is removed straight away and you are signed out.
By email, if you no longer have the app
Email crowned@knoche.io with the subject "Crowned account deletion", from the email address you used to sign in. We will confirm and delete the account within 30 days, usually much sooner.
We ask you to write from the signed-up address because it is the only way to confirm the request is really yours. We cannot delete an account on the word of someone we cannot verify.
What gets deleted
- Your account and the email address linked to it
- Every solved board, best time, star and gold crown
- Your Jewel balance, including Jewels you bought and have not spent, and any themes you own
- Our record of your Jewel purchases (Google keeps its own order history under its privacy policy)
- Your daily challenge times, including your entries on public leaderboards
- Your username, which becomes available for anyone else to take
Nothing is kept. There is no grace period and no archived copy. Deletion cannot be undone, and we cannot restore an account afterwards.
What is not affected
Crash reports already sent to our error monitoring service are not linked to your identity and cannot be traced back to a deleted account. They are discarded automatically within 90 days.
Crowned stays free to play after deletion. You can keep playing as a guest, with progress stored only on your device, or create a new account at any time.